Monday, December 30, 2013

Hyundai MPG Program

In November of 2012 Hyundai announced that procedural errors at their testing operations in Korea resulted in overstated fuel economy ratings for approximately 600,000 Hyundai vehicles sold between 2010 and 2012. Hyundai sincerely apologized and wanted to make things right, introducing the Hyundai MPG program. This wonderful program is very simple to use and receive your reimbursement. 

First determine if your vehicle was affected by clicking here. If your vehicle model is on the list then your next step is to enter your VIN (vehicle identification number, to find your VIN look in your door jam or on your insurance card) into the reimbursement estimator. The reimbursement estimator will estimate your initial reimbursement and then you will fill in all your information to enroll in the program. Your next step will be to go into your local Hyundai service center to have them verify your mileage. If you come to Eckert Hyundai you don't even need an appointment, it will only take about 10-15 minutes then you will be on your way! You will receive a card in the mail from Hyundai with your reimbursement. Hyundai's faq page says you will receive reimbursement within 120 days of the claim submission, most Eckert Hyundai customers receive their reimbursement in about a month. The original policy was to reload the same card for each claim submission, however their policy has changed to sending a new card every time. The next time you want to submit a claim just stop by your local Hyundai Service center and they will submit your  mileage for you and you will get a new card in the mail.

Just released on December 23, 2013 was a new option to receive a one-time lump sum payment or you can decide to remain in the lifetime reimbursement program. The details on the one-time lump sum payment have not been announced yet. This option will be great for owners who it is not convenient to drive to a Hyundai Service center. Initial estimates show that if you own your vehicle for several years you will receive more through the lifetime program.

Have a question or want to make an appointment to have your mileage checked? Call our service department 940-243-6233. We are here for you!

Monday, December 16, 2013

Monthly Raffle Reminder

Don't forget to sign up for this months raffle! This month's prize is a FREE Oil Change. All you have to do is click here to enter.

Monday, December 9, 2013

2014 Hyundai Santa Fe Sport Review

The 2013 Santa Fe Sport won Crossover/Wagon of the year by Autobytel. It was also a 2013 IIHS Top Safety Pick and received a 5-star overall safety rating from NHTSA. 2013 was a good year for the Santa Fe Sport and we are expecting great things for the 2014 as well.

The 2014 Santa Fe Sport is packed full of safety features that will make the parent in you happy. This Hyundai comes with 7 airbags to make sure you are covered from every angle. Two safety features that are must for SUV's are the Hillstart Assist Control and the Downhill Brake Control. The DBC gives you control when going down a steep hill and the HAC stops the car from rolling backward when starting on an incline. The Blindspot Detection System alerts you when an object is approaching your blind spot and the Rear Parking Assistance System helps you fit in those tights spots. You will be ready to take on the adventures that life throws at you with the 2014 Hyundai Santa Fe Sport.

2014 Santa Fe Sport comes standard with a GDI 2.4L 4-cylinder engine that delivers 190 hp and 181 lb.-ft. of torque and gets an EPA estimated 27 MPG Highway. With the Driver Selectable Steering Mode, the Active ECO System, and the smooth-shifting 6-speed automatic transmission you can get more miles out of every gallon of gas.

The technology options are endless depending on the package you choose. Want a 8" color touchscreen with navigation and rearview camera with rear parking assistance? Go for it. Want Bluetooth, audio controls, Homelink and Bluelink? You can have them too. Have multiple drivers in your family? The Integrated Memory System will remember how you like it.

The beautiful panoramic sunroof stretches from front to back. The ventilated front seats cool you off in the hot summer time and the heated steering wheel and front/rear heated seats will keep you warm all winter long. The incredible 550- watt Infinity Logic 7 surround-sound premium audio with 12 speakers will blow you away. The 2014 Santa Fe Sport has so many features you will just have to come in to see them all for yourself.

Come in today to view our 2014 Santa Fe Sport inventory and to see the model with the features you love most. Have questions? Call 940-243-6200 to speak with a salesman.

Monday, December 2, 2013

Problem Solving

Have you ever heard an abnormal sound in your car but couldn't find a way to describe it to your mechanic so he could understand? This can be extremely frustrating when you are fearful your car is in trouble but can't communicate the issue. Go Drive Magazine recently did a article called, "Detect Vehicle Issues With One of Your Five Senses." This article was too helpful not to share.

Step 1- Ask yourself these questions:
  • Where is the source of the sound?
  • What is happening when you hear the noise? Ex: sitting still, moving, turning, braking, accelerating.
  • When did the noise occur?
  • What were the weather conditions when the sound happened?
Step 2- Describe the sound:

Underhood Noises
Squeal — A rubbery squeal, especially one that is intermittent but growing worse over time, usually means a loose or worn serpentine belt, but it could also indicate a problem with a more expensive accessory component like the car’s air conditioning compressor, power steering pump or water pump.
Growl — Also could be a whine that is audible at all times, even at idle. This could mean one of the car’s accessories is failing. A groaning when you turn the car could also mean the power steering pump needs to be checked for proper fluid level or fluid condition.
Clatter — A metallic clatter coming from inside the engine could mean the engine’s valves are loose, or it could indicate a low oil level or the need for an oil change.
Hiss — Can also be a whistle. Hearing this under the car’s hood usually means a leak in a vacuum hose. Alternatively, a high-pitched whistle coming from the area near the serpentine belt could indicate an alternator that is being stressed.
Bubbling — A bubbling or gurgling sound means air is trapped inside one of the vehicle’s fluids, most commonly the antifreeze/coolant. You may also hear this sound from inside the vehicle, as the same liquid circulates through the car’s heater core to provide heat.
 Flapping — This could mean the serpentine belt is coming apart. Have it checked immediately.
Clicking — A clicking sound in the engine could indicate valves that are slightly loose from wear, an issue that, while noisy, is not particularly worrisome or indicative of broader mechanical problems. Many older engines exhibit this noise, which can sometimes be “cured” by installing specially formulated high-mileage motor oil or even synthetic motor oil.

Undercar Noises
Clunk — If you hear this when the car shifts gears, it could indicate transmission problems. Alternatively, if you hear a clunk when you put the transmission in gear, it could indicate worn U-joints.
Rattle — A rattling sound coming from beneath the car usually indicates loose exhaust components. It can also indicate a failed catalytic converter.
Whine — A constant whine when the car is in motion could indicate worn gears in the driveline, usually in the differential. It could also mean the differential fluid needs to be replaced.
Ticking — That ticking noise you hear whenever you turn the car off? It’s just the exhaust system cooling off. For once, nothing to worry about!

Tire/Suspension Noises
Knocking — This can also be a clicking or groaning. If you hear it from the tires or suspension when you’re at speed (say, above 40 miles per hour or 65 kilometers per hour), it could mean a worn constant velocity (CV) joint. If you hear it at low speeds, especially when you’re turning, it could mean a wheel bearing about to fail.
Squeak — A squeak coming from the suspension whenever you go over a bump usually means the rubber bushings that dampen vibration in the suspension system are worn. Can also mean the shocks or struts are in need of a closer inspection.
Clicking — If you hear a clicking sound that changes frequencies as you change speeds, chances are you have some foreign object either stuck in a tire or lodged between a wheel and brake or suspension component.
Howling — A tire that “howls” at high speed likely indicates an alignment problem. Alternatively, it could mean a worn shock or strut is allowing the tire to move slightly. Can also be accompanied by a vibration in the steering wheel.

Brake Noises
Squeal/Squeak — The most common brake noise (by which we mean noises you only hear when you apply the brakes). Usually this means that a metal wear indicator in the brake pad has been exposed, indicating it is time to have the brakes replaced. Can also mean a brake is hanging, which can be caused by old or worn brake fluid.
Clunk — Usually means that one or more of the brake components is loose. Requires immediate attention.
Grinding — A rough grinding noise indicates metal-to-metal contact, which usually means the brake pad has been worn through. Have your brakes checked immediately.

Now hopefully you will feel more prepared when describing your vehicles sounds to your mechanic.
Have one of these sounds you need to have checked out? Call our service department. They are here for you. 940-243-6233.
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