Monday, July 25, 2011

Service Center Dilemmas - SOLVED

I know, I know, I'm pretty sure we all feel unsure when we drop our car off to get serviced. Whether it's for an oil change, an inspection or your car is sputtering into the service bay. We have all been there.

Let me educate you on what to do with your precious car.

When it comes to service there are lots of options. You could take your car to the super center around the corner and shop while you wait, you could take it to the service center near your house and sit in a shabby waiting room and watch Judge Judy while you wait or you could bring it into Eckert Hyundai and perhaps swing a loaner car while you wait, if not, cozy up in our waiting room, use the free wi-fi or watch hi def TV while you recline on a large leather sofa and drink freshly brewed coffee. Doesn't really sound like a question to me.

Aside from the accommodations, which might be the last thing on your mind, the dealer can offer you well-trained personnel, factory replacement parts, state of the art tools, precise diagnosis, not to mention a customer reward system and offering parts under warranty. Let me explain. Let's say you take your new-er Sonata to a mom'n'pop service place where they replace a coil on your car. If the coil (that may not be meant for a Hyundai) begins to then wear on your car causing too much electricity through, and blows some plugs, not only can we not replace your coil under warranty anymore, but anything that it effects. Because it's not a Hyundai part, Hyundai is no longer willing to stand behind that product,'s not ours.

On a sidenote, there is a rumor cycling around that service dealers have a high turn over rate. Our longest term tech is 8 years and our newest employee is about to hit his 1 year mark. Sounds pretty reliable to me..So I asked the service center. Here's what I got: "There are a lot of Dealer Service centers that have a high turn over rate because they treat their service techs and advisers poorly, Eckert Hyundai is not one of those places. Eckert Hyundai believes in longevity, they believe in keeping their people; keeping them trained and keeping them happy." -Kyle Bengel , Eckert Hyundai Service Adviser (3 years and counting).

If you absolutely hate the phone, check out our new online appointment maker.

Monday, July 18, 2011

Back to School: Cars Edition

As summer is winding down, this time next month we will be flocking to the stores for pencils and notebooks. We are hoping you'll see the need for a new car for your new driver or your brand new college student!

Hyundai has a history of being one of the best back to school cars out there. Just look here:

Personal Opinion. The 2012 Hyundai Accent. It's a beauty. The new styling is jaw dropping and as you can see, they added an extra set of doors on the hatchback. WHICH, is making a huge come back. Not only that, but this puppy has 40 MPG on the highway, 30 in the city, giving it a combined 34 MPG. I know that will save those ramen noodle-eating college students some hard earned cash. It also has an eco-shift which modifies the engine for added fuel economy. Lots of safety features, lots of space and lots of savings make this car my personal choice for the 2011 Back to School Car List at Eckert Hyundai.

Friday, July 15, 2011

Thoughts on Car Buying

"If you don't know where you are going, any road will get you there"
-- Lewis Carroll

Here's the thing, a lot of time people stroll into the dealership and have no idea what they want. Big, small, blue, beige, sunroof, limited, GLS. They get bamboozled by all of the lingo and end up making tough decisions in even tougher surroundings.

So, I thought I'd help you. I'm a car buyer myself....and not a car seller, trust me.

Ok, do your research. Decide what you want. Surf our website. Pick your favorite car and read up on it. Mine? Currently, the Elantra or the 5-door Accent. Because, if you never decide what you want, you'll go for whatever you're offered.

Also, make a checklist, here is a good one for you, but add your own thoughts and ideas. What is important to you? Trunk space? Fuel Efficiency? Air circulation? Whatever it is, look for it in your future car. It's ok! If you're spending a lot of money on a car, you should get what you like.

Then, do financial research. Find out how much you can put down and how much you want your monthly payments to be and then read my blog on simple interest loans. Because it's never fun to feel like you've been taken.

There are so many resources on the internet and our salesmen are always ready to help!

Tuesday, July 12, 2011

Pushing Boundaries

In the past few months Hyundai has released it's 2012 Accent and Genesis and both are waiting for you in dealerships now! Riding the sales momentum, Hyundai is reaching new heights. Read this article by the Detroit Free Press on what's happening in Hyundai.

Basically, the Government is calling carmakers everywhere to higher standards in fuel efficiency and Hyundai is already surpassing those for 2016 - saying the average MPG for a whole line of cars from Trucks to subcompacts must equal 35.5 MPG or greater.

Accents and Genesis' are being manufactured from South Korea but the Alabama Plant is busting out the Elantras and Sonatas (are you driving a homemade car?).

Not only so but also Alabama expanded annual factory output from 300,000 cars to 330,000 cars. And John Krafcik, says we expect to sell more than 600,000 cars this year in the US which would be a 45% increase from last year. Whoa.

Come check out our stock!

Saturday, July 9, 2011

Hope on Wheels

Did you know that your favorite carmaker has it's own huge non-profit organization, it's called Hyundai Hope on Wheels and you should know that they are working to help kids fight cancer.

I for one am always a huge fan of hearing about people who have the means to help, do it, and since I am a childhood cancer survivor this hits home! Here, Read a little bit about the history,
"Since 1998, Hyundai and its dealers have been committed to supporting the fight against childhood cancer. What began in 1998 as a local initiative supported by New England-area Hyundai dealers to raise funds for the Jimmy Fund at Boston’s Dana-Farber Cancer Institute has evolved into Hyundai Hope on Wheels, an independent 501(c) (3) nonprofit organization that is now supported nationwide by Hyundai’s 800+ dealers and Hyundai Motor America. Since its inception, Hyundai Hope on Wheels has donated more than $23 million to children’s hospitals across the country to help kids fight cancer. Every time a new Hyundai vehicle is sold in the U.S., a donation is made to Hope on Wheels.

The Hope on Wheels Tour is the united effort of Hyundai dealers across the country to raise awareness about childhood cancer and celebrate the lives of the courageous children battling the disease. In 2010, the Hope on Wheels Tour traveled to 44 children’s hospitals across the country and donated more than $2 million to support further training and research for doctors involved in childhood cancer research. Hyundai Hope on Wheels designates the medical professionals supported by these donations as Hyundai Scholars."

Hooray for Hyundai! Visit the site and visit our site. Let us know what's going on and what cars you're interested.

I always love reading a feel good story.

photo courtesy of

Friday, July 1, 2011

Roomy. Luxury.

Happy 4th of July Weekend!

Eckert Hyundai an exciting surprise for all of you bargain hunters out there.

Ok, Ok, I know this is car is extravagant. But it is nice, if you're looking for a great way to kick up your heels in style, on a sweet road trip, this car is for you. PLUS there are some awesome ways to save with this particular car, but hurry because these offers end...TUESDAY (July 5).

There is a $1,500 rebate 2 different ways on this car. If you already own a Hyundai (and are trading it in or keeping it) and if you own any other car that you are going to trade in (that's called a competitive owner coupon). Also, if you think that's a good deal, the financing APR's are awesome. 0% for 36 months or 0.9% 48 months. I think I could handle that!

If you still need convincing, you should come in and test drive one. And for more information on financing mumbo-jumbo, click here and read to your hearts content.

Have a great Holiday!
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